FAQs – Frequently asked questions

Top 10 “must have” reasons
Why should you buy unique VULVA Original?

There is no other product like it in the world

Worldwide and unique erotic fragrance infused with real organic substances that exude intimate femininity. It’s the sweet vaginal aroma of a desirable young woman. Scent enthusiasts from over 100 countries have been enjoying its erotic and intriguing effect for over 10 years.

Exciting and invigorating

The erotic effect of VULVA Original enhances your sexual desire and sense of well-being. The hormones released during an orgasm, like endorphins and oxytocins, bring real happiness. They make you feel more relaxed, harmonious and peaceful.

Perfect masturbation aid

A stimulating vaginal scent, that makes a date with VULVA Original bring you closer to “real” sex than any other masturbation aid ever has.

Discreet

You can enjoy your very own personal and secret erotic scent, whenever and wherever you want. The fact that you can apply it with complete discretion, means that you can enjoy its pleasurable scent unnoticed at any time.

How to use VULVA Original

Shake the crystal glass phial intensely and open the dispensing tap. With the roll-on applicator, YOU ONLY NEED A VERY SMALL DAB of this precious organic substance, when applying to the back of the hand. DO NOT APPLY LARGE AMOUNTS OR RUB INTO THE SKIN, which will only ruin the original vaginal scent of VULVA Original.

IMPORTANT: When using VULVA Original – the longer it absorbs, the BETTER the vaginal smell gets. BEFORE USE, PLEASE COMPLETELY DRY THE SURFACE YOU ARE APPLYING IT TO.

Leave on for 10 to 30 minutes after application to achieve its true aromatic magnificence. Keep in mind, that VULVA Original is a very intense, concentrated fragrance. Please use very sparingly! Just a very small amount is enough for a long-lasting smelling pleasure. When used daily, the 3ml VULVA Original phial, should still last for several weeks.

Safer Sex

Enjoy safe solo sex with your own “secret affair” – VULVA Original.

Infinite ways of use

There are countless ways to experience VULVA Original’s high-class sexuality– by yourself, with your partner or multiple people at a time.

Risk-free alternative to an affair

VULVA Original – Your loyal playmate, who lets you savour her most intimate spot whenever you want. Your little erotic secret contained in a glass phial – VULVA Original, is a fragrant affair, without the danger of being discovered. VULVA Original is the most extraordinary and exclusive sex toy around. Perfect for people looking for that special kick. Are you open for a new secret affair called “VULVA Original.”

A new era in sexual fantasy

Make time for a planned break, by having a secret sex date with yourself. Let your imagination run wild.

The perfect sex toy for every aroma fetishist

The dream of every scent connoisseur has finally become reality: whenever and wherever you feel the urge to savour in the scent of a desirable young woman’s intimate area – you can! When are you going to join the club?

General Questions

What is VULVA Original?

Worldwide unique erotic scent with real organic substances of intimate femininity – the sweet vaginal odour of a desirable young woman. For over 10 years, scent enthusiasts, have been fantasising with this product in over 100 countries.

Smell and enjoy, the exhilarating vaginal odour of a wonderful young woman, whenever you want. “Role – Smell – Enjoy”, the female essence of a new generation, as close to real sex as any other sex toy!

The sense of smell is the strongest of all our senses but is completely neglected – especially in erotic circles! VULVA Original is the true vaginal odour of a desirable woman, a pure fragrance for your OWN smelling enjoyment, embedded in a noble crystal glass bottle. This vaginal scent, with its naturally contained pheromones, stimulates your erotic fantasies during solo sex.

The noble organic substance should be applied to the back of the hand. Only a tiny amount of VULVA Original, is enough to enjoy its true vaginal essence.

After 10-30 minutes, the real and intimate magnificence of a woman is ready to be fully enjoyed. VULVA Original is subject to strict international controls. Absolutely no health risks when handling properly.

What is an aphrodisiac?

An aphrodisiac such as VULVA Original is a means of stimulating or increasing libido. It has an intriguing and stimulating effect on sexual desire and, the sexual organs. Thus, an aphrodisiac such as VULVA Original can be ideally used to experience a more pleasurable and extraordinary solo sex session.

For further information see:

aphrodisiac
What do I need to watch out for when using VULVA Original?

How does a lust enhancer work? How does VULVA Original work?

The stimulating effect of body odours plays an enormous but completely neglected role. VULVA Original meets this challenge as a unique olfactory aphrodisiac for all who enjoy imaginative eroticism, men and women alike. The contained intimate feminine scent with its pheromonal effect naturally triggers a tremendous sexual attraction and desire in every man and woman. Men use VULVA Original when in an erotic mood to stimulate their lust for pleasure by being able to smell a real vagina whenever they feel like it. The sense of smell immediately stimulates your erotic fantasies and inspires your imagination. VULVA Original is not only an extraordinary pleasure for “smelling fetishists”

For further information see:

Aphrodisiac
Exciting, sensual and sexy
What do I need to watch out for when using VULVA Original?
For whom is VULVA Original intended?

Why should I order VULVA Original?

Does extraordinary, imaginative eroticism in all its facets really turn you on? Do you regularly steal away for a round of solo sex, and are looking for the ultimate kick? Then treat yourself to your own little erotic secret hidden in this fashionable glass phial. Experience the authentic aroma of a vagina, the true essence of a sexy young woman – carry it with you discreetly at all times. VULVA Original is unique, exclusive and genuine – worldwide. Savour and enjoy the vaginal scent of a wonderful woman whenever you want. Roll on, savour and enjoy this female essence from a new generation of aphrodisiacs: you’ll find its closer to real sex than any other sex toy around. Not only for aroma fetishists!

For further information see:

For HIM
For HER
Exciting, sensual and sexy

Who is VULVA Original designed for?

The stimulating effect of body odours plays an enormous but completely neglected role. VULVA Original meets this challenge as a unique olfactory aphrodisiac for all who enjoy imaginative eroticism, men and women alike. The contained intimate feminine scent with its pheromonal effect naturally triggers a tremendous sexual attraction and desire in every man and woman. Men use VULVA Original when in an erotic mood to stimulate their lust for pleasure by being able to smell a real vagina whenever they feel like it. The sense of smell immediately stimulates your erotic fantasies and inspires your imagination. VULVA Original is not only an extraordinary pleasure for “smelling fetishists” (keyword “olfactophilia”).

For further information see:

For HIM
For HER
For HIM – for HER
What do I need to watch out for when using VULVA Original?

Are there gift vouchers?

Give VULVA Original as the ultimate sex toy. We guarantee 100% discreet shipping and order processing!

Is there a discount on a larger purchase of VULVA Original?

VULVA Original is also available in our shop as a triple bundle with a sweet discount of €10. Not just for yourself and in stock: Surprise your friends with one of the most extraordinary erotic gifts made for man. Rest assured, they will never forget it. Purchase the VULVA Original 3 Bundle and benefit from our special price.

Is VULVA Original also available in stores?

VULVA Original has successfully been turning people on for more than 10 years in more than 100 countries and is exclusively available from vivaeros SPECIAL PRODUCTS. We deliver worldwide to your desired address with 100% discretion.

We accept all major e-commerce payment methods:
PayPal, AMEX, Mastercard and VISA, Amazon Pay, Sofortüberweisung and regular bank transfers.

Is there an age restriction for VULVA Original?

Under the youth protection programme VULVA Original falls as an adult product and is not suitable for sale to persons under the age of 18.

For further information see:

youth protection program

Is the smell-fetish "olfactophilia" a new "invention"?

Like many other fetishes, the smell-fetish is not new-fangled: even famous characters from history such as Napoleon Bonaparte and Johann Wolfgang von Goethe are said to have had a penchant for olfactophilia. The French Emperor and General allegedly found it very arousing if his lover had not washed her genital area for a few days and the great German poet and scientist was said to have been caught plunging his nose into a used corselette which he had stolen.

The female intimate odour has long been an object of the greatest desire and is undisputedly number 1 in all fragrances – and not only for self-confessed odour fetishists since the aphrodisiac effect of the vaginal aroma of a desirable woman inevitably leads to pleasure!

For further information see:

Opinions and Experiences
How does a smell work?
International VULVA Original success stories
Aphrodisiac
Magazine: The Aroma Fetish: “Mysophilia” and even “Olfactophilia”

Questions about VULVA Original

What does VULVA Original smell like?

VULVA Original is not a perfume, but a pure fragrant and real vaginal odour. Perfect for your own smelling pleasure, contained in an eloquent crystal glass bottle. A beguiling vaginal odour, like that which naturally occurs from the sweat, caused by movement in the female intimate zone. Imagine the smell of a woman that hasn’t showered for several hours.

After a countless series of tests, with numerous vaginal odours from various types of women, we decided on this vaginal scent. Our selection was based upon the opinion from the large majority of our test patients, who properly applied the samples. The overwhelming consensus was that this scent was the most erotic of all. Our biggest challenge was to enable a specially developed production and scientific team, to process and retain the chosen sample. It contains perfectly intimate fragrance ingredients, contained in their most effective and attractive form, without any strong odour changes made to them.

This smell has an organic, erotic, slightly sweaty urine note which beguiles the senses. However, VULVA Original does NOT smell unpleasant! It’s important to know that this scent needs an exposure time to the skin for at least 10 minutes to develop. Also, full sensory heights are achieved after approximately half an hour.

With this ultimately developed vaginal aphrodisiac, VULVA Original aids directly towards activating the inner senses and triggering erotic stimuli. A comfortable metal ball roller helps you to apply this noble organic substance onto the back of your hand.

IMPORTANT when using VULVA Original: The longer you allow the aroma to develop on the back of the hand, the more insatiable its original vaginal smell becomes.

For further information see:

How does a smell work?
Aphrodisiac
What do I need to watch out for when using VULVA Original?

What are the precautions when using VULVA Original?

Do not smell too soon. Do not rub into or spread over a large area of the skin. DO NOT SWALLOW THIS PRODUCT!

VULVA Original can be applied to the back of the hand as often as you like!
Shake the glass phial vigorously and unscrew the cap. You can then apply a tiny amount of the precious substance to the back of your hand only (and nowhere else!) using the roll-on applicator.
Experience has shown that dabbing the moistened roll-on ball onto the back of your hand is sufficient for a single application. Do not try and open the glass phial (for instance, to apply larger quantities).
Nor should you rub the essence onto your skin – this would end up in falsifying the original vaginal scent of VULVA Original! IMPORTANT when using VULVA Original: The longer you allow to aroma to “unfold” on the back of your hand, the more the original vaginal scent develops! Even after just 10 minutes of exposure, the scent unfolds on your skin to create a rounded and pleasant female intimate aroma, with the maximum effect being reached after around half an hour.

VULVA Original is a concentrate that gives off a highly intense aroma. Please use extremely economically! Even small amounts are sufficient to enjoy long-lasting aromatic pleasure.

Most of the time using the product incorrectly and having overly high expectations does not lead to the desired pleasure with VULVA Original.

Did you apply too much VULVA Original and/or smell it too quickly…?

This 3 ml of precious essence has been created as a strong concentrate to give you as many erotic “dates” with VULVA Original as possible. Please only apply the smallest amounts – less is more.
Take time for VULVA Original – just like you would enjoy a fine glass of red wine next to an open fire
! The essence is very concentrated, and, as the saying goes, less is often more! The genuine vaginal aroma
unfolds after 10 minutes. Specially crafted additives, which ultimately allow this intimate odour to be captured lastingly, may influence the aroma – but don’t forget, your glass phial contains real organic substances!

Feel like having fun with VULVA Original right NOW?

Get yourself into an erotic mood – feel the urge for a “date” with VULVA Original, perhaps accompanied by an erotic video for undisturbed solo sexual pleasure. The scent of the intimate area is not a substance that chemically or automatically causes an erection – it only works using your imagination!

Did you expect the scent of VULVA Original to be different?

As already described this may be due to the perception of the “top note” which clears after 10 minutes, after which the true vaginal aroma develops.
Do not compare the intimate aroma in the bottle with another vagina you know. However, the necessary additional ingredients can also give the impression that you are not smelling a real woman – it is the bottled vaginal scent as a concentrate and can thus give a different impression. Nevertheless, you have a sex toy in your hand that can give you solo sex pleasure as close to real duo sex like no other…

Instructions for use

  • VVULVA Original is subject to strict international controls.
  • VULVA Original is INCI-declared and International Fragrance Association compliant
  • VULVA Original believes in “safe sex” – in particular it should be noted that the transmission of sexually transmitted diseases is 100% excluded.
  • There are absolutely no health risks when used according to the instructions on the packaging.
  • Only use VULVA Original in very small quantities
  • Please use only the roll-on applicator for dosing
  • Apply VULVA Original only on the back of your hand and nowhere else
    Experience has shown that dabbing the moistened roll-on ball onto the back of your hand is sufficient for a single application.
  • Do not take VULVA Original or introduce it into any bodily orifices!
  • Do not swallow VULVA Original. In case of accidental ingestion, drink plenty of water, do not induce vomiting and, if necessary, consult a doctor
  • Do not allow VULVA Original to get to the mucous membranes
  • In case of accidental contact with your eye, flush out VULVA Original immediately with large amounts of water and, if necessary, consult a doctor
  • In case of possible skin irritation, the use of VULVA Original should be discontinued

Normally, the aroma of VULVA Original will last much longer than the specified 12 months after it has been opened, unless the crystal glass phial is directly exposed to continuous UV radiation. Likewise, temperatures above 40 degrees should be avoided.

Age restriction: Under the youth protection programme VULVA Original falls as an adult product and is not suitable for persons under the age of 18.

For further information see:

How does a smell work?

What effect does VULVA Original have on your physical condition?

The eroticising effect of VULVA Original enhances your sexual desire and your sense of well-being.
VULVA Original is the perfect complement to a masturbator and erotic video when masturbating – completely safe and discreet at any time.

The hormones released on orgasm as endorphins and oxytocins bring real happiness, and make you feel relaxed, harmonious and peaceful. Men make more testosterone when masturbating and women get more oestrogen. The sex hormones keep you young, fit and are good for your looks.

Let yourself be swept away on an erotic affair with VULVA Original. Discover new ways to experience a fresh side to your sexuality, whenever YOU want!

Woody Allen: “Don’t knock masturbation, it’s sex with someone you love.”

For further information see:

Exciting, sensual and sexy
What do I need to watch out for when using VULVA Original?

How does VULVA Original work on men?

The genuine and natural intimate odour of a desirable woman.

VULVA Original is NOT a classic perfume – it is a pure fragrance that increases your sense of pleasure through your own enjoyment of the smell and sends your imagination on a journey – whether alone, as a couple, as a threesome…

The worldwide unique, stimulating vaginal aroma of VULVA Original has a strong arousing effect on men, erections and lust. The odour-fetish is known worldwide and in many historical records of great personalities such as Napoléon Bonaparte or Johann Wolfgang von Goethe. VULVA Original is the perfect complement to a masturbator and erotic video when masturbating.

For further information see:

Exciting, sensual and sexy
For HIM
What do I need to watch out for when using VULVA Original?

For which of a man’s sexual desires does VULVA original offer the perfect solution?

● Desire for sex in the absence of a partner
● When seeking a new fetish or erotic kick
● More sexual variety within a partnership
● Avoid monotony and lack of lust for sex
● Inspiring erotic fantasies
● Alone in bed and lacking a lust-increasing remedy for even more real solo sex
● Fancy “new things”, a completely risk-free alternative to infidelity
● Age-related decline in libido

For further information see:

How does a smell work?
For HIM
What do I need to watch out for when using VULVA Original?

How does VULVA Original work on women?

VULVA Original – an extraordinary sex toy conquers the women’s world.

You might think that this magical scent is a sex toy for men only, but that’s not the case. In the course of more than ten years of worldwide success, we have noticed that more and more women order VULVA Original.

As in the erotic imagination of men, smell also plays a major role in female sexuality. Arousal through sensual-animal body odours transcends gender. Every woman has probably smelled her “fragrant” fingers and usually finds this fragrance erotic and arousing.

The stimulating scent of VULVA Original arouses women and men alike and is also the perfect complement to a masturbator/vibrator and an erotic video for female solo sex pleasure.

For further information see:

For HER
Exciting, sensual and sexy
What do I need to watch out for when using VULVA Original?

For which of a woman’s sexual desires does VULVA original offer the perfect solution?

● Desire for sex in the absence of a partner is absent (for bisexual or homosexual women)
● More sexual variety within a partnership
● When seeking a new fetish or erotic kick
● Curiosity about bi or homosexual experiences
● Curiosity about bi or homosexual experiences
● Inspiring erotic fantasies
● Alone in bed and lacking a lust-increasing remedy for even more real solo sex

For further information see:

How does a smell work?
For HER
What do I need to watch out for when using VULVA Original?

What’s the best way to use VULVA Original? Where should I apply it?

Shake the glass phial vigorously and unscrew the cap. You can then apply a tiny amount of the precious substance to the back of your hand (and nowhere else!) using the roll-on applicator. Do not try and open the glass phial (for instance, to apply larger quantities). Nor should you rub the essence onto your skin – this would end up in falsifying the original vaginal scent of VULVA Original! IMPORTANT when using VULVA Original: The longer you allow to aroma to “unfold” on the back of your hand, the more the original vaginal scent develops! Even after just 10 minutes of exposure, the scent unfolds on your skin to create a rounded and pleasant female intimate aroma, with the maximum effect being reached after around half an hour.

VULVA Original is a concentrate that exudes a highly intense aroma. Please use extremely economically! Even small amounts are sufficient to enjoy long-lasting aromatic pleasure. A 3 ml phial of VULVA Original will last several weeks when used just once daily.

For further information see:

How does a smell work?
What do I need to watch out for when using VULVA Original?

How often can VULVA Original be applied?

VULVA Original can be applied to the back of the hand as often as you like! Please note, however, that VULVA Original is a concentrate and even small amounts are sufficient for long-lasting enjoyment.

VULVA Original is a concentrate that exudes a highly intense aroma. Even small amounts are sufficient to enjoy long-lasting aromatic pleasure. Please use extremely economically! A 3 ml phial of VULVA Original will last several weeks when used just once daily.

For further information see:

How does a smell work?
What do I need to watch out for when using VULVA Original?

When does VULVA Original achieve the best effect?

IMPORTANT when using VULVA Original: The longer you allow to aroma to “unfold” on the back of your hand, the more the original vaginal scent develops! Even after just 10 minutes of exposure, the scent unfolds on your skin to create a rounded and pleasant female intimate aroma, with the maximum effect being reached after around half an hour.

VULVA Original is a concentrate that gives off a highly intense aroma. Please use extremely economically! Even small amounts are sufficient to enjoy long-lasting aromatic pleasure.

In particular, the necessary included ingredients that hold the vaginal aroma for a long time, are responsible for a very intense top note. In addition, the 3 ml of the precious substance is a strong concentrate, (so that you can experience erotic “dates” with VULVA Original for a long time to come). Less is more!

For further information see:

How does a smell work?
What do I need to watch out for when using VULVA Original?

What ingredients is VULVA Original composed of?

VULVA Original contains real organic substances. We ask for your understanding that we can not publish any more detailed information. Although it is not a classic perfume, VULVA Original is subject to the International Cosmetics Regulation. All ingredients of VULVA Original comply with the strict international INCI and IFRA guidelines and are approved by state authorities. Absolutely no health risks when used according to the packaging instructions.

In addition to the secret ingredients of the vaginal organic substance VULVA Original contains: fragrance – vaginal aroma, dipropylene glycol, propylene glycol, paraffinum liquidum, ascophyllum nodosum extract, phenoxyethanol, methylparaben, ethylparaben, butylparaben, propylparaben, fragrance

For further information see:

How does a smell work?
What do I need to watch out for when using VULVA Original?

How long does the smell of VULVA Original last on the skin?

VULVA Original is a concentrate that gives off a highly intense aroma. Please use extremely economically. Even small amounts on the back of the hand are sufficient to enjoy long-lasting aromatic pleasure. The intimate scent of the female essence can still to enjoy after an hour. Unlike used panties – where the odour soon disappears – VULVA Original can be reapplied quickly and discreetly again and again. The pleasurable scent of real vagina in its pure form.

For further information see:

How does a smell work?

How long do the contents of a VULVA Original phial last?

After opening a bottle of VULVA Original, the contents last at least 12 months. Normally, however, the scent lasts much longer, unless the bottle is directly exposed to continuous UV radiation.

Are there any side effects when using VULVA Original?

Since VULVA Original was launched, no side effects have been reported for when it is used as instructed.

For further information see:

What do I need to watch out for when using VULVA Original?

Can everyone use VULVA Original or are there exceptions?

Anyone wishing to try out the exciting, genuine vaginal scent of a desirable young woman can use VULVA Original. Men and women of all ages*, of any background, married couples as well as singles.

*Age Restriction: Under the youth protection programme VULVA Original falls as an adult product and is not suitable for persons under the age of 18.

For further information see:

For HIM – for HER
What do I need to watch out for when using VULVA Original?

Where is the best place to store my "secret affair" VULVA Original?

You can keep your little affair VULVA Original or the classy glass phial with the slightly yellowish object of your desire, the organic vaginal aroma, in any place that you like and which is discreet enough for you, but you should avoid storing it in places that are exposed to constant UV radiation. Likewise, temperatures above 40 degrees should be avoided.

For further information see:

What do I need to watch out for when using VULVA Original?

How is VULVA Original officially declared at customs?

VULVA Original is a pure scent or fragrance and thus falls under the category “Fragrance”, whereby it is subject to the cosmetics and food checks. VULVA Original is not flammable and not dangerous.

How big are the packaging and glass phial?

The main packaging, the classy glass phial including painted screw cap from VULVA Original measures: diameter 14 mm, height 50 mm The secondary packaging, a stylish outer packaging including sealing or cellophane wrapping, measures: diameter 65 mm, height 105 mm.

Ordering and shipping questions

How do I order VULVA Original online?

VULVA Original has successfully been turning people on for more than 10 years in more than 100 countries and is exclusively available from vivaeros SPECIAL PRODUCTS and this online store. The store has a link to the sales page and all major e-commerce payment options.

Encrypted – secure connection with HTTPS:
This website is secured by an SSL certificate. This means that the connection establishment and any communication between your browser and our server are encrypted and 100% secure.

A secure connection can be recognised by the http”s” and green padlock icon in the browser bar

.

We deliver worldwide to your desired address with 100% discretion.

For further information see:

payment and shipping
100% Discretion

What payment methods can I use?

We accept all major e-commerce payment methods: PayPal, AMEX, Mastercard and VISA, Sofortüberweisung and regular bank transfers.

For further information see:

Payment and shipping

How is VULVA Original shipped?

Unfortunately, sometimes our confirmation emails for your order, payment or delivery details do not arrive. This is usually because our info emails can end up in your SPAM folder. If you do not receive mails from us please check if this is the case.

For further information see:

Payment and shipping

I want a discreet delivery. Is that possible?

Discretion is an important key to our success!

For further information see:

100% Discretion
Payment and Shipping

I wish a discreet invoice. Is that possible?

Discretion is an important key to our success!

For further information see:

100% Discretion
Payment and Shipping

How fast will I receive my VULVA Original?

We deliver VULVA Original to your desired address worldwide,
we’ve been doing this successfully for over 10 years in over 100 countries.

For further information see:

100% Discretion
Payment and shipping

Which countries is VULVA Original shipped to?

We deliver VULVA Original to your desired address worldwide,
we’ve been doing this successfully for over 10 years in over 100 countries.

For further information see:

100% Discretion
Payment and Shipping

Are there also larger quantities than 3 ml?

VULVA Original – the precious organic substance in a classy glass phial – is currently only available in a 3 ml edition. 3 ml concentrated vaginal aroma for long-lasting, private odour pleasure of the erotic, intimate female essence.

If that’s not enough, you can order a bundle of 3 and get a discount of €10 on the order.

For further information see:

What do I need to watch out for when using VULVA Original?

What happens to my personal information?

The security and protection of your data and preserving your privacy are very important to us. Discretion is the key to our success and is our top priority!

You can visit our website without revealing details about your person. We do not store any personal data in this context. In order to improve our offer, we only evaluate statistical data that cannot be traced back to your personal details.

For further information see:

Data Protection Declaration
100% Discretion
Payment and shipping

Is my online order safe?

The security and protection of your data and preserving your privacy are very important to us.
Encrypted – secure connection with HTTPS:
This website is secured by an SSL certificate. This means that the connection establishment and any communication between your browser and our server are encrypted and 100% secure.
You can see that it’s a secure connection by the http”s” and green padlock icon in the browser bar.

You can visit our website without revealing details about your person. We do not store any personal data in this context. In order to improve our offer, we only evaluate statistical data that cannot be traced back to your personal details.

For further information see:

Data Protection Declaration
100% Discretion
payment and shipping

Can I cancel if I’m not satisfied?

For further information see:

right of withdrawal

Not receiving any payment or delivery confirmation emails?

Unfortunately, sometimes our confirmation emails for your order, payment or delivery details do not arrive. This is usually because our info emails can end up in your SPAM folder. If you do not receive mails from us please check if this is the case.

For further information see:

Payment and Shipping

Didn’t receive VULVA Original within the delivery deadlines?

We do our best to get the goods in (or on) your hands as soon as possible. The Deutsche Post tracking number helps you track the delivery.

If delays occur in foreign deliveries, this is usually due to customs within the respective country. Unfortunately we have no influence on how quickly it is processed or if it is inspected. Unfortunately, we can not estimate the delay period in such cases and therefore not provide any details. Experience has shown that the goods always arrive at the destination.

In these cases, we ask for fairness as regards negative reviews or when openings cases for deliveries which have not yet been received. You can see from the Deutsche Post tracking number that VULVA Original has been properly shipped by us.

For further information see:

Payment and shipping